FAQ - Frequently Asked Questions

FAQ - FREQUENTLY ASKED QUESTIONS

 

ABOUT THE LABELS

Q: Do the labels resist humidity?
A: Yes, our labels are designed to withstand kitchen humidity and clean easily.

Q: Can they be removed without leaving traces?
A: Absolutely! Our labels remove cleanly without sticky residue.

Q: How many labels in a set?
A: We offer 5 different collections including a total of 150 labels to meet all your organization needs.

 

ABOUT THE JARS

Q: Are the jars dishwasher safe?
A: Yes, our glass jars are dishwasher compatible for easy maintenance.

Q: Are the jars airtight?
A: Yes, our jars guarantee optimal preservation of your spices and ingredients thanks to their airtight seal.

ADVENT CALENDAR

Q: What does the calendar contain?
A: 24 premium spices, 24 matching labels, and 24 cards with culinary tips.

Q: Is the calendar suitable for children?
A: No, this product is not suitable for children due to glass jars and the nature of spices.

 

 DELIVERY & ORDERS

Q: Delivery times in Belgium?
A: 2-3 working days for Belgium, free delivery from €50.

Q: Do you deliver in Europe?
A: Yes, we deliver throughout Europe. Shipping costs calculated at checkout.

Q: Can I return my order?
A: Returns accepted within 14 days, unused products in original packaging.

 

PAYMENT

Q: What payment methods do you accept?
A: All payment methods available on our Shopify platform are accepted.

Q: Is payment secure?
A: Yes, all transactions are encrypted and secured via Shopify.